Application processing · Miami-Dade County

Intake & exceptions

Capture mail-in applications, review assistive OCR and move complete records to licensing operations.

Scanned in period

37,751

+48.1%modeled intake volume

Auto-completed

23,746

+28.2%document checks passed

Needs staff input

4,945

-8.4%active queue records

Sent to print division

22,246

+48.1%ready after review

Mail-in capture

Create a mobile handoff session

Capture session QR

Staff scan this code to photograph paper applications. The in-product capture view simulates the mobile handoff.

Application queue

Incomplete records remain here until staff completes review

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